Privacy Policy

1. Introduction

MetMe.AI (“MetMe,” “we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, app, and related services (the “Service”).

By using MetMe, you agree to this Privacy Policy and our Terms of Service. If you do not agree, please discontinue use of the Service.

2. Who We Are

MetMe.AI is operated by 18th Street Films DBA MetMe.AI, a Delaware limited liability company.

We act as the Data Controller for personal data collected through our platform under GDPR, UK GDPR, and CCPA.

3. Information We Collect

3.1 Information You Provide

• Account Information: Name, email, and password.
• Contact & Note Data: Tags, notes, contact details, voice recordings, etc.
• Billing Information: Processed by Stripe.
• Support Requests: Emails and communication you send us.

3.2 Automatically Collected Data

• Device info, browser, OS
• IP address and approximate location
• Usage metrics and app activity
• Cookies or similar technologies

3.3 AI-Generated & Transcribed Data

If you use AI or voice features, your input may be processed by OpenAI/Whisper. This data is not used for AI training.

4. How We Use Your Information

We use your data to:

• Manage accounts and provide the Service
• Store contacts, notes, meetings, reminders
• Generate AI insights
• Process payments
• Send updates and notifications
• Comply with legal requirements

5. Legal Bases for Processing (GDPR/UK GDPR)

We process data under:

• Contractual necessity
• Legitimate interests
• Consent (AI, marketing, cookies)
• Legal obligations

You may withdraw consent anytime via support@metme.ai.

6. How We Share Information

We do not sell personal data.

We may share limited data with service providers (e.g., Supabase, Stripe, OpenAI), legal entities when required, or in business transfers.

7. International Data Transfers

Data may be processed in the U.S. under lawful data transfer mechanisms including SCCs.

8. Cookies & Tracking

We use cookies for authentication, preferences, analytics, and performance. EU/UK users see a consent banner. See our Cookie Policy below.

9. Retention of Data

Data is retained as long as necessary. After deletion, account data is erased within 30 days, except where required by law.

10. Your Rights

Depending on location, you have rights under GDPR/UK GDPR & CCPA (access, delete, correct, portability, objection, etc.). Email support@metme.ai to exercise rights.

11. Security

We use encryption, RLS, secure APIs, and restricted access. No system is 100% secure.

12. Children’s Privacy

Not for users under 18. If data from a minor is found, it will be deleted.

13. Third-Party Links

We are not responsible for privacy practices of third-party websites.

14. AI Data Handling

AI input is securely processed and not used for training. Stored data is only tied to your account.

15. Changes to this Policy

Updates may occur. Significant changes will be notified via email or in-app.

16. Contact Us

If you have questions, contact:

MetMe.AI (18th Street Films, LLC)
National Registered Agents, Inc.
1209 Orange Street
Wilmington, DE 19801
Email: support@metme.ai

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Cookie Policy

1. Introduction

This Cookie Policy explains how MetMe.AI uses cookies and similar technologies. By continuing to use MetMe, you agree to these practices.

2. What Are Cookies?

Cookies are small text files stored on your device to enable personalization, authentication, and preferences.

3. Types of Cookies We Use

We do not use advertising cookies at this time.

4. How We Use Cookies

• Keep you signed in
• Remember preferences
• Monitor performance
• Secure AI and payment features

5. Managing Cookies

You can disable cookies in your browser settings. Some features may not work if disabled.

6. Third-Party Services

We use:

• Stripe – billing
• Supabase – database & analytics
• OpenAI/Whisper – AI features
• Google Analytics – anonymous performance tracking

7. Updates

This Cookie Policy may be updated. Changes will show an updated Effective Date.

8. Contact

For cookie questions, email support@metme.ai.